Step-by-step guide to declutter your network by removing old or unauthorized devices using AT&T and Xfinity apps
Why Removing Devices Matters
Unused or unknown devices on your network can introduce security risks, clutter your device list, and slow performance. Here’s how to remove devices from Smart Home Manager using top provider apps and smart hubs.
🛠️ AT&T Smart Home Manager
According to AT&T support, you can block or pause devices, but removal often requires a full factory reset of the router or device.
- Open the Smart Home Manager app.
- Go to Profiles & Devices and find the device.
- To block it, use the toggle; to fully remove it, you’ll need to factory reset the router or device.
Need help getting started with your AT&T home network? Read our Secure Smart Home Network guide.
📶 Xfinity xFi & Smart Home Manager
Xfinity lets you “forget” devices after disconnecting them. From xFi:
- Open the xFi app and navigate to Devices.
- Choose the device and select Forget device.
- If still connected, change your Wi-Fi password to force removal.
Xfinity support confirms you can delete disconnected devices under “Forget Device”. 
📱 Google Home & Other Smart Hubs
For hubs like Google Home or SmartThings:
- Go to the Devices tab in the Google Home app
- Select the device and tap ⚙️ → Remove device.
- If persistently listed brands still appear, unlink the related account or factory reset the device
Read our guide on Routine Creation and Management to clean up routines tied to removed devices.
✅ Best Practices for Cleanup
- Change Wi‑Fi passwords to clear out all unauthorized devices
- Use separate VLANs or guest networks to isolate IoT devices
- Regularly audit your device list in the app
- Factory reset devices before donating or returning them.
Need to Remove a Phantom Device?
If a device stays listed after removal attempts, factory reset it manually or reset the router. On SmartThings, you can force delete listings.
For help separating devices by subnet or VLAN, see our Smart Home Network Security Guide.
📌 Quick Removal Checklist
- Use the app to block/pause the device.
- Disconnect or change Wi‑Fi password
- Use “Forget Device” or “Remove” in the hub app
- Factory reset the router or device if needed
- Re-check app lists after resets
Conclusion
Maintaining a lean and secure smart home requires regularly removing obsolete or suspicious devices. Using your provider’s app and following the steps above ensures a clean, efficient, and safe network. Explore more guides and expert tips at Smart Home by Shalkot.
 
					